Terms of Use

Your privacy and satisfaction are very important to us and we work hard to ensure both.

 

By using the website provided by FLTransporter1 LLC dba The Transporters (the Company) as well as requesting, purchasing, and/or utilizing the products and/or services (Service) provided or offered by the Company and/or its employees and/or independent contractors (Team Members), you and any others included in your party or utilizing the Service with you (the Client) agree to the Terms of Use as stated below.

 

Prices are subject to change at any time without notice.

 

Specials, deals, promotions, discounts, sales, etc. are subject to change, end, and/or start at any time without notice.

 

The request and/or purchase of Services offered by the Company is a binding agreement to these terms and the Company is not liable for any false representation on the part of the Client in relation to this agreement.

 

The Client agrees to provide the Company and its Team Members with current, accurate, complete, and updated information, including but not limited to your legal name, address, email, and telephone number(s).

 

Using the Company’s website, providing information, and making purchases is all done voluntarily by the Client. The Company reserves the right to cancel, block, or refuse its services, business, and/or use of its website to any person, at any time, for any reason.

 

The Company, as well as its Team Members, subsidiaries, and affiliates are not liable for any harm that may result from the purchase or use of any service or information obtained through the Company, its Team Members, and/or its website. The Client agrees to purchase and utilize any and all services and/or information at their own risk. The Company is not responsible for the actions and/or communications of its Team Members and the Client agrees to indemnify and hold the Company, as well as its subsidiaries and affiliates, harmless from and against any loss, liability, claim, demand, harm, injury, loss of life, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with the purchase or use of any service or information obtained through the Company and its website as well as any and all actions and/or communications of any and all Team Members of the Company and/or the failure of the Company or Team Members to provide the requested or purchased service as scheduled or at all for any reason regardless of whether or not such circumstances are/were in control of by the Company or its Team Members.

 

All information provided by the Company is true and accurate to the best of our knowledge, however we do not guarantee that any and all information provided by the Company and its affiliates is 100% true and accurate.

 

The Client agrees to indemnify and hold the Company, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, harm, injury, loss of life, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with any Client Content, any Third Party Content you receive, post, or share on or through the Service, your use of the Service or the website, your conduct in connection with the Service or the website or with other Clients of the Service or the website, or any violation of these Terms of Use or of any law or the rights of any third party.

 

The Client acknowledges and agrees that any questions, comments, suggestions, ideas, feedback, reviews or other information about the Company, the website, the Service, etc. (Submissions), provided by you to the Company or its Team Members are non-confidential and shall become the sole property of the Company. The Company shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

 

All content included on the Company website, including but not limited to text, graphics, logos, button icons, images, illustrations, page headers, audio clips, video clips, digital downloads, data compilations and software, as well as any content included in communications received from the Company and/or its Team Members is the property of the Company or content suppliers and is protected by U.S. and international Copyright laws. The collection, compilation, assembly and arrangement of all content found on this website as well as any communications received from the Company is the exclusive property of the Company and is protected by U.S. and international Copyright laws.

 

We want you to be satisfied with our business and customer service, however nothing and no one is perfect and there are times when miscommunications, human error, technical difficulties, etc. may arise and affect the quality of service you receive. By using the Services and website, the Client agrees to allow the Company ample time and opportunity to resolve any disputes, concerns, problems, etc. fully before posting and/or broadcasting any negative reviews or comments about the Company, its website, customer service, etc. on any media or platform. The Client agrees to communicate any and all problems, disputes, concerns, etc. to the Company immediately upon the development of the problem(s) and to withhold all negative comments, if any, until after such time that the matter is deemed closed, resolved, etc. by the Company. The Company reserves the right to demand any such reviews or comments be removed or retracted from any media in which it is found at any time after the posting of such comments, if it is in violation of these terms. Depending on the comment, review, etc. the Company may also demand penalties, monetary reimbursement for loss of business as a result of said post(s), formal apologies, etc. in accordance with U.S. liable and slander laws. The Client agrees to remove any such post that is found to be in violation of these terms within 24 hours of notice. If these terms are not met, legal action may be brought against the Client at the expense of the Client. Again, we want to make you happy, but we won’t know if there is a problem unless you tell us. Please be civil and professional.

 

QUOTES

Any and all quotes provided by the Company for Services are subject to change at any time.

 

CANCELLATIONS AND REFUNDS AND CREDITS

The Cancellation and Refund Policy below describes the terms to which the Client agrees to by utilizing the Services and/or making purchases through the Company.

 

Your satisfaction is very important to us. Although we make great effort to ensure that your experience with us is always a happy one, sometimes there are bumps in the road.

 

Please know that each case is handled personally and given special attention. Furthermore, we ask that you allow us ample opportunity to resolve any situation before posting any reviews about our business and/or its customer service. Please communicate your concerns with us first so that we may better serve you.

 

Any and all cancellations by the Client must be made in writing at least 24 hours prior to the scheduled pick-up time of the Service. It is the sole responsibility of the Client to ensure that their cancellation notice has been received by the Company. The Company is not responsible for any technical difficulties or other interferences that may hinder or prevent a cancellation notice from being received or received at a certain time by the Company or its Team Members. Any and all cancellations made less than 24 hours prior to the scheduled pick-up time of the Service will not be eligible for any refunds or credits. Any and all cancellations made more than 24 hours prior to the scheduled pick-up time of the Service may be eligible for a partial or full refund and/or credit as determined by the Company and at the sole discretion of the Company. Credits and refunds are handled on a case-by-case basis.

 

Failure to provide the Company with 24-hour notice of any cancellations or rescheduling will result in the Client not being eligible for a refund or credit. Furthermore, any Service that is rescheduled without 24-hour notice, which is then later cancelled or rescheduled with more than 24-hour notice shall be subject to the terms regarding Services that are cancelled or rescheduled without 24-hour notice.

 

The Company and/or its Team Members are not responsible for issuing any refunds or credits or for making up lost time due to the Client’s tardiness or failure to arrive for any Services at the scheduled time and/or location.

 

In the event that a Service is or must be cancelled by the Company, as determined by and at the sole discretion of the Company or its Team Members, a refund or credit may be provided to the Client as determined by and at the sole discretion of the Company. Team Members are not authorized to issue credits or refunds or issue any promises or agreements pertaining to credits or refunds on behalf of the Company. The Company in not obligated to honor any promises or agreements made to or between the Client and any Team Member or by any Team Member. Credits provided by the Company will be applied to a future Service of equal value within a reasonable time frame as determined by and at the sole discretion of the Company. Credits and refunds are handled on a case-by-case basis.

 

Any and all refund requests or credit requests must be made in writing to the Company within one week of the cancellation, Service or purchase in question.

 

Any and all refunds or credits shall not exceed the total amount originally paid by the Client in relation to the Service or purchase in question. Any additional costs, fees or tips paid directly to the Team Member by the Client are not eligible for a refund or credit.

 

Any and all refunds shall be applied to the original credit card used for the purchase. While the Company agrees to promptly issue any and all approved refunds, the speed at which those funds become available to the Client depends on the Client’s bank or credit card company.

 

If the Company requests any information necessary to complete the refund or credit and the Client fails to provide such information in a timely manner as deemed reasonable by the Company, the Company may close the claim without issuing a refund or credit.

 

The decision to issue a partial or full refund and/or credit lies solely with the Company at the sole discretion of the Company. Any and all purchases made through the Company are considered non-refundable. Any refunds or credits issued to any Client at any time shall not be considered as a precedent for future claims, refunds or credits.

 

By requesting and/or utilizing the Services offered through the Company, the Client agrees to this policy and accepts any loss the Client may incur due to the Client’s noncompliance with these terms.

 

PRIVACY POLICY

The Privacy Policy below describes how FLTransporter1 LLC dba The Transporters (Company) collects and uses information about its clients and website visitors (Clients / Visitors).

Our website address is: https://www.TransportersFL.com

 

Please Note: 

The Company does NOT store any credit card information provided by the Client on its website.

 

The Company does NOT sell, rent, share, or otherwise disclose personally identifiable information from Clients for commercial purposes.

  

Information Security

The security and confidentiality of your information is extremely important to us and we take a number of steps, including encryption and two-factor authentication, to safeguard any personally identifiable information and/or credit card information that you provide.

 

However, no method of transmitting or storing electronic data is ever completely secure. Therefore, the Company cannot warrant or guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. By choosing to provide personal information to the Company, the Client understands and agrees that the security, integrity, and privacy of their information cannot be 100% guaranteed.

 

What information is collected?

Different types of personally identifiable information are collected from the Client by the Company in order for the Company to be able to provide its Services. This includes, but is not limited to: name, address, zip code, telephone number, email address, credit card information, personal account preferences, transactional data (such as purchase information) and other information that may be needed for providing the Services requested by the Client. All this information is provided voluntarily by the Client through various contact forms, payment forms, comments, email, and/or text messages sent to the Company and/or its employees or contractors (Team Members).

 

The Company also collects different types of non-personally identifiable information about its website Visitors, including but not limited to the IP addresses of its Visitors, for security and optimization purposes. Some of this information may be collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer’s hard drive and help the Company identify the Client. The Client has the choice to modify their browser and thus to reject the Company’s cookies.

 

If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Contact Forms

The Company may keep contact form submissions indefinitely for customer service purposes.

 

How is the information used?

The Company uses the collected Client’s information mainly to provide the Service requested by the Client. It is used for initial service provision and ongoing Client support. The information may also be used by the Company for sending periodic emails announcing important service changes, new features, technical issue updates and news, different promotions, etc. The Client may choose NOT to receive such emails by Unsubscribing at any time. The information is also used for improving the Company’s effectiveness. Based on the data collected, the Company tries to improve its service efforts, website layout and content, and to make the overall experience for the Client more rewarding. The information may also be used for resolving ownership and other disputes and enforcing agreements between the Company and the Client.

 

Third parties & service providers

The Company contracts with other companies (including but not limited to Google Analytics, Stripe, etc.), to provide certain services on our behalf, including credit card processing, email distribution, promotions management, etc. We provide these companies only with the information they need to perform their services, and they are permitted to use the information only for that specific purpose or as required by law, unless any additional use or sharing of the information is separately permitted under another provision of this Privacy Policy.

 

The Company will release account and other personal information when it is believed to be appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of the Company, our Clients, our employees or contractors (Team Members) or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does NOT include selling, renting, sharing, or otherwise disclosing personally identifiable information from Clients for commercial purposes in violation of the commitments set forth in this Privacy Policy.

 

The Company may also transfer personal information of its Clients in connection with a sale of the Company’s business.

 

This Privacy Policy only applies to information collected by the Company. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites, if any. We encourage you to read such privacy policies of any third-party sites you visit. It is the sole responsibility of such third parties to adhere to any applicable restrictions on the disclosure of your Personal Information. The Company and affiliates shall not be liable for wrongful use or disclosure of your Personal Information by any third party.

 

Links to Other Sites

The Company may provide links on our website to other sites we think you will benefit from, find informative, etc. These sites operate independently of the Company and have established their own privacy and security policies. We encourage you to be aware when you leave our site and to read these policies at any site you visit.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Visitor comments and messages may be checked through an automated spam detection service. The information collected typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

 

Google Analytics

The Company may use Google Analytics to track and analyze visitor/user activity on our website in order to optimize our website performance. Click here to learn more about the Google Analytics privacy policy as well as information regarding how you can control information collected by Google on this website.

 

MailPoet newsletter, Emails and Communications

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website or if you have submitted a contact form on our website, there is a good chance you will receive emails or other forms of communication from us.

 

We will only send you emails which you have signed up to receive, or which pertain to the services we provided or may provide to you.

 

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

 

This website may send emails through the MailPoet sending service or other third-party service provider. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

 

No identifiable information is otherwise tracked outside this website except for the email address.

 

Comments

When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

Any and all information collected may be retained indefinitely for customer service and security purposes.

 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Personal Choices

Any and all information the Client provides to the Company is done so voluntarily. Although the Company works hard to ensure the security and privacy of such information, by providing personal information to the Company and/or third-party provider, the Client accepts the risks of such transfers as their own and will not hold the Company or its affiliates responsible for the misuse, access, or privacy of such information.

 

The Client is responsible for protecting the security of their passwords, credit card information, etc. regarding their input and exchange with the Company through any media or communication. The Company is not liable for any information received falsely through any channel of communication or how that information is used.

 

Any information submitted by the Client to chat rooms, forums, message boards and/or other platforms becomes public information; meaning that the Client loses any privacy rights they might have regarding that information. Such disclosures may also increase the Clients’ chances of receiving unwanted communications.

 

Changes in this Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time. Changes to this Privacy Policy may affect the Company’s use of personally identifiable information that the Client provided the Company prior to the changes in this policy. By continuing to use the Company’s services and website after any posted revision, the Client agrees to abide by it.

 

To report an incidence of abuse, please send an email (with the subject line “Privacy Abuse”) to: [email protected]

 

These Terms of Use constitute the entire agreement between you and the Company regarding the use of the website and/or the Service, superseding any prior agreements between you and the Company relating to your use of the website or the Service. The failure of the Company to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision in that or any other instance. If any provision of these terms is held invalid, the remainder of these terms shall continue in full force and effect. If any provision of these terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

 

The Company reserves the right to change these terms at any time. Such changes will become effective and binding after their posting on the Company’s website. The Client agrees to regularly review these Terms of Use and be aware of the changes made. By continuing to use the Company’s services and website after any posted revision, the Client agrees to abide by it.